Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, you can track your order with Comfort Camping Co. Once your order has been shipped, you will receive a tracking number via email.

How to Track Your Order:

1. Check Your Email:
• Look for a shipping confirmation email from Comfort Camping Co. containing your tracking number.
2. Visit the Carrier’s Website:
• Go to the shipping carrier’s website (e.g., Australia Post, FedEx, etc.).
3. Enter Your Tracking Number:
• Input the tracking number provided in the email to see the status and estimated delivery date of your package.

If you have any issues or need further assistance with tracking your order, please contact our customer service team via email at hello@comfortcampingco.com.au or call us at 0468 928 786

At Comfort Camping Co., we specialise in premium bedding solutions for outdoor enthusiasts. Our product range includes:

Mattresses

• High-density foam mattresses for comfort and support
• Memory foam options for added luxury

Custom Mattresses

• Tailored to fit the unique dimensions of your van
• Available in various levels of firmness and materials

Seating Solutions

• Cushions and seating tailored to your van’s layout
• Comfortable and durable fabrics for long-lasting use

Bedding Collections

• Weave Collection featuring high-quality, breathable fabrics

Custom-Fitting Sheets

• Tailored sheets for perfectly fitting bedding on unique mattress sizes and shapes.
• Ensuring a snug anand secure fit for uninterrupted sleep
• Alternative options for kids bunks, turning the doona cover and fitted sheet into a sleeping bag.

Accessories

• Pillows and mattress toppers for enhanced comfort

Our products are designed to ensure a restful night’s sleep, whether you’re in a tent, caravan, van, or RV.

At Comfort Camping Co., we prioritize quality and comfort in our bedding collections. Our products feature:

1. High-Quality Fabrics
• Breathable and soft for a comfortable sleep
• Durable and long-lasting for frequent use
2. High-Density Foam
• Provides optimal support for mattresses
• Ensures durability and comfort
3. Gel Memory Foam
• Used in select mattresses for added luxury, pressure relief and cooling
• Adapts to your body’s shape for personalized comfort
4. Custom-Tailored Sheets
• Made from premium, breathable materials
• Designed for a perfect fit on custom-sized mattresses

Our commitment to using the best materials ensures that you enjoy a restful and comfortable sleep, whether you’re indoors or out exploring the great outdoors.

Absolutely! At Comfort Camping Co., we specialise in creating custom bedding solutions to fit your specific mattress dimensions. Our custom-fitting service ensures:

1. Perfect Fit
• Sheets tailored to your unique mattress size and shape
• Snug and secure fit for uninterrupted sleep
2. High-Quality Materials
• Premium, breathable fabrics for ultimate comfort
• Durable materials to withstand frequent use
3. Personalized Service
• Work directly with our team to specify your needs
• Solutions for all types of camping setups, from tents to RVs

Enjoy a tailored sleep experience with our custom bedding designed just for you.

Placing a custom order with Comfort Camping Co. is easy and straightforward. Follow these steps:

1. Visit Our Website
• Go to Main Menu > Collections > Product Enquiry Form section on our website.
2. Fill Out the Inquiry Form
• Provide details about your specific needs, including mattress dimensions, preferred materials, and any other custom requirements.
3. Submit Your Enquiry
• Once you’ve completed the form, submit it to our team for review.
4. Consultation
• Our team will contact you to discuss your requirements in detail and provide recommendations.
5. Receive a Quote
• We will provide a customized quote based on your specifications.
6. Approve and Order
• Approve the quote, and we’ll begin crafting your custom bedding.
7. Delivery
• Your custom order will be completed and delivered within 2 to 3 weeks.

For any questions or additional assistance, you can contact our customer service team via email at hello@comfortcampingco.com.au or call us at 0468 928 786.

The lead time for custom orders at Comfort Camping Co. typically ranges from 2 to 3 weeks. This timeframe allows us to carefully craft your bespoke bedding solutions to meet your exact specifications.

Factors Affecting Lead Time:

• Complexity of the Order: More intricate designs or unique requirements may extend the lead time.
• Material Availability: If specific materials are required, availability may impact the production schedule.
• Order Volume: During peak seasons, order volume may affect processing times.

We strive to deliver your custom products as quickly as possible without compromising on quality. For more precise information on your order’s lead time, please contact our customer service team.

At Comfort Camping Co., we want you to be completely satisfied with your purchase. Our return policy is designed to be straightforward and customer-friendly.

Standard Products

• Return Period: You can return standard products within 30 days of purchase.
• Condition: Items must be unused and in their original packaging.
• Process: Contact our customer service team to initiate a return. We will provide you with a return authorization and instructions.

Custom Orders

• Non-Refundable: Custom orders are tailored to your specifications and are non-refundable.
• Exceptions: If there is a defect or error in the custom order, please contact us immediately. We will work to resolve the issue promptly.

Steps to Return a Standard Product

1. Contact Customer Service:
• Email us at hello@comfortcampingco.com.au to request a return authorisation.
2. Pack the Item:
• Ensure the product is unused and in its original packaging. Include all accessories and documentation.
3. Ship the Item:
• Follow the return instructions provided by our customer service team. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Receive Refund:
• Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days.

For any questions or further assistance, please reach out to our customer service team. We are here to help!

Yes, Comfort Camping Co. products come with a warranty to ensure your satisfaction and peace of mind. Our warranty policies are as follows:

Mattresses

• Warranty Period: 3 years
• Coverage: Covers defects in materials and workmanship, including issues with foam and fabric.

Bedding Collections

• Warranty Period: 1 year
• Coverage: Covers defects in materials and workmanship, including issues with fabric and stitching.

Custom-Fitting Sheets

• Warranty Period: 1 year
• Coverage: Covers defects in materials and workmanship, ensuring a perfect fit as specified.

Warranty Claims

If you experience any issues with your product, follow these steps to file a warranty claim:

1. Contact Customer Service:
• Email us at hello@comfortcampingco.com or with your order details and a description of the issue.
2. Provide Documentation:
• Include photos of the defect and proof of purchase.
3. Review Process:
• Our team will review your claim and determine if the issue is covered under warranty.
4. Resolution:
• If approved, we will repair or replace the defective product at no cost to you. In some cases, we may issue a refund.

For any questions about our warranty policies or to start a claim, please contact our customer service team. We’re here to help ensure you have the best experience with Comfort Camping Co. products.

Care instructions vary by product. Generally, our bedding is machine washable on a gentle cycle with mild detergent. Please refer to the care label on the inside of the specific product for detailed instructions.

Yes, you can wash the top knit fabric of your mattress cover. However, the bottom fabric is non-washable. Follow these steps to ensure proper care:

Washing Instructions for the Top Knit Fabric:

1. Remove the Cover:
• Carefully unzip and remove the top knit fabric from your mattress.
2. Machine Wash:
• Use a gentle cycle with cold water.
• Use a mild detergent to avoid damaging the fabric.
3. Drying:
• Air dry the top knit fabric only
• Avoid high heat settings to prevent shrinkage and damage.

Non-Washable Bottom Fabric:

• Spot Clean Only:
• Use a damp cloth and mild detergent to spot clean any stains or spills.
• Do not saturate the fabric with water.

General Care Tips:

• Regular Maintenance:
• Vacuum your mattress cover periodically to remove dust and debris.
• Use a mattress protector to extend the life of your mattress and its cover.

For any additional questions or concerns about caring for your mattress cover, please contact our customer service team. We are here to help!

Your sleeping pillow is essential for a good night’s sleep and overall health.

Here are some signs that indicate it might be time to replace your pillow.

Signs It’s Time to Replace Your Pillow:

1. Loss of Support:
• Your pillow no longer provides the necessary support for your head and neck.
• You wake up with neck or shoulder pain.
2. Lumps and Bumps:
• The pillow has developed lumps or feels uneven.
• The filling is clumping together, making it uncomfortable.
3. Allergies:
• Increased allergy symptoms, such as sneezing, runny nose, or itchy eyes.
• Your pillow has become a breeding ground for dust mites or mold.
4. Odors:
• The pillow has a persistent unpleasant smell despite regular cleaning.
• This can indicate the buildup of bacteria or mold.
5. Age:
• Your pillow is more than 1-2 years old.
• Most pillows need replacement every 1-2 years, depending on the material and usage.
6. Shape Retention:
• Your pillow doesn’t spring back to its original shape after folding it in half.
• It remains flat or misshapen.

Tips for Extending Pillow Life:

• Use a Pillow Protector: Protect your pillow from dust mites, sweat, and oils.
• Regular Washing: Wash your pillow (if the material allows) and its cover regularly.
• Fluff Daily: Fluff your pillow daily to maintain its shape and support.

Replacing your pillow regularly ensures you get the best support and comfort for a restful night’s sleep. If you’re unsure about the right pillow for your needs, our customer service team can help you choose the perfect option from our collection.

Proper care of your camper-van cushion covers will keep them looking fresh and extend their lifespan. Here are some tips:

Regular Maintenance:

1. Vacuuming:
• Regularly vacuum your cushion covers to remove dust, dirt, and debris.
• Use an upholstery attachment to avoid damaging the fabric.
2. Spot Cleaning:
• Address spills and stains immediately to prevent them from setting.
• Use a mild detergent mixed with water and a soft cloth to gently blot the stain.
• Avoid rubbing, as this can spread the stain and damage the fabric.

Washing Instructions:

1. Check the Label:
• Always follow the care instructions on the label of your cushion covers.
2. Machine Washing:
• If machine washable, use a gentle cycle with cold water.
• Use a mild detergent and avoid bleach, which can weaken the fabric.
3. Hand Washing:
• For delicate fabrics, hand wash with mild detergent and cold water.
• Gently agitate the fabric and rinse thoroughly.
4. Drying:
• Air dry cushion covers to prevent shrinkage and maintain their shape.
• Avoid direct sunlight, which can fade colors.
• If using a dryer, select a low heat setting.

Additional Tips:

1. Protective Sprays:
• Consider using a fabric protector spray to guard against stains and spills.
• Test the spray on a small, hidden area first to ensure it doesn’t discolor the fabric.
2. Storage:
• When not in use, store cushion covers in a dry, cool place.
• Use breathable storage bags to prevent mold and mildew.
3. Rotation:
• Rotate and flip cushions regularly to ensure even wear and tear.

By following these care tips, you can keep your camper-van cushion covers clean, fresh, and in good condition, ensuring a comfortable and attractive interior for your travels. For any specific questions or concerns, please contact our customer service team.

You can contact our customer service team via email at hello@comfortcampingco.com.au or call us on 0468 928 786. We are available Monday to Friday, 9am to 4pm AEST.

You can contact us through our contact page! We will be happy to assist you.